Lest We Forget

Lest We Forget

Every last one of us is experiencing COVID-19 Fatigue, and we’ve only been at this eight months.

A year ago I was in Australia for Remembrance Day.  When I realized I would be there on the 11th of November, I knew where I had to be at 11 am. At the Cenotaph in Sydney, an older female veteran caught my attention, medals and all.

I first became aware of the outsized sacrifice of Australian and New Zealanders (ANZACs) in WWI, when I heard a folk song called “The Band played Waltzing Matilda.”

What the soldiers had to deal with when they came home in 1919? A pandemic. A year ago, I nodded in historic empathy, “Imagine, after nearly four years of war, all that sacrifice, for a small nation of 4.5 million when war broke out.” Nearly 62,000 soldiers died, to then come home and have an additional 15,000 people die from a pandemic? 

It is November 11th again. We want to complain about pandemic exhaustion, but what we label exhaustion will never begin to compare to those that survived WWI only to battle through the 1918-1919 pandemic. We may go to war for the last roll of toilet paper, or battle with our loved ones to stay in or wear masks, but in the face of true sacrifice, it truly dims. 

Nightmare at the Office:  Budget Time

Nightmare at the Office: Budget Time

By Margaret Jungels

Halloween’s upon us, but it’s not just ghosts, ghouls, and goblins that are keeping us up at night. Even without Covid-19, these recent months of wildfires, social unrest, politics, hurricanes, and murder hornets are enough to push even the most zen among us over the edge.  

To top it off, amidst all this uncertainty, it’s time to start planning next year’s budgets! How do you predict anything about next year while still in a year full of “unprecedented times”? What costume or cape can you put on to possibly help with this task? 

Good advice for our kids, is good advice for all of us right now:  focus on what you can control and things that matter.

As your leadership team contemplates 2021, the things that you can control, and the things that really matter, reflect on how you have been able to survive 2020—your employees and their ability to adapt, innovate, and pivot weekly, if not daily. So, when thinking about how to budget for salary increases in the coming year, what should you do? What can you do?  

  • You can put together a process. Document the process. If you have a process from a previous year, review it, update it, and share it with everyone who touches it—people managers, finance, HR, and payroll. Make sure that people know what is expected of them, remind them in advance of due dates, and update the plan as you go. (This you can control)
  • There’s a lot to think about when determining how to allocate your salary budget. How have labor markets changed in the past year? Do some departments or roles compete for talent differently than others? Has Covid-19 created hot or hard to fill jobs? But beyond all this, the issue of pay equity is here to stay. Allocate your salary budget in a way that advances pay equity.  Let an analysis of current pay equity direct your budget allocation and drive changes to the way you pay, develop, and promote. Even with a relatively small budget, you can make sure that pay changes are advancing pay equity.  (This matters) 

And even though the world seems topsy-turvy, there’s still a lot that hasn’t changed. According to Willis Towers Watson’s 2020 North American Compensation Planning Pulse Survey, 84% of companies plan to deliver their pay increases on schedule. And while some companies (approximately 35%) plan to lower salary increases next year, the survey predicts a 2.6% average salary increase for non-executives—not so far off previous years. According to PayScale Market Trends the Technology and Transportation sectors remain strong and lead annual increase trends, but most other sectors are still doing relatively well. In some cases, even in Entertainment and Hospitality who have seen many layoffs, market rates of those who remain employed have been driven up.  

Finally, two things we can promise you—we’re here to help you navigate these tricky times, and, we’ll save you some fun-sized Kit Kats for when we can meet in person again!

How flexible has Covid-19 made you?

How flexible has Covid-19 made you?

It might seem obvious to speak about three women upon whom I am dependent for my body not seizing up on me from sitting for seven months—but it is not THAT stretching I am referring to.

One of the best business books I picked up in a long time is Stretch – Unlock the Power of Less – and Achieve More Than You Ever Imagined. One of the things most appreciated is that the author, an organizational development expert, provides research to back up many of my own theories from years of observing. A key theme in the book is resourcefulness—making do with what you have at hand versus waiting for the perfect desk, office, or moment.

In my own life, one of the best examples of the resourcefulness that I’ve experienced during this pandemic comes from three people who have spent the past several years teaching me how to stretch, literally. Using different modalities, Stephanie, Kathleen, and Sarah have stretched, and strengthened me, using different aspects of PT, Gyrotonic, and Pilates. In the midst of a national pandemic, I was not ready to give up my own stretching, especially as being confined to quarters made me feel like I was shrinking.

Exactly as Scott Sonenshein describes, these three women on whom I have come to rely on for my physical well-being, quickly figured out how their other clients and I could improvise without a studio and equipment. Anyone who is familiar with Pilates or Gyrotonic understands that they typically involve elaborate equipment, but I quickly sourced some additional foam rollers and my physical therapist sent out therapy bands to several of her clients. Being an early lover of Zoom, I was able to lend a hand in coordinating us all online. One day we decided that the screen definition was a little too good when one of the instructors could detect a muscle group that was not engaging!

All three of these lifesavers have invented new techniques, improvised equipment for clients who didn’t have weights at home (soup cans are just fine!) and focused on what was most important—the physical health and well-being of their clients.

Where are places that you have stretched?

And now back to our regularly scheduled program(ming)

And now back to our regularly scheduled program(ming)

It’s mid-September, when people should be getting:

  • Back from vacations
  • Back to school
  • Back to work

Except 

  • Vacations? Very few people took those, certainly not the ones they had anticipated
  • The whole school thing—depends 
  • Back to work … or back to Zoom?

Yet, there is a sense that people feel like they should be getting back into a routine, like there should be some sense of normal to return to … that normal most of us left in mid-March. 

We have been collecting articles and prophecies on the post-Covid world, especially the post-Covid workplace since April. Yet we are nowhere near that. Standing in line for an elevator the other day, I was speculating that perhaps printers of large, durable floor stickers are the winners in this Covid-economy. 

So how do those at the helm of businesses, be they large or small, attempt to strategize for this new world? You need to have a monocle on one eye and a telescope on the other. Even to survive in the medium term will require innovation, and that requires your best people.  

Right now, all your folks are stretched and stressed, so assume your best folks are as well. Your best folks might be the most stressed and stretched because they are probably conscientious at everything they do. So, value those capable of driving the innovation, and be aware of what will make them productive right now. You might never know about the immuno-suppressed partner or parent that prevents that healthy looking employee from coming to work each day. Your employee may have successfully hidden an auto-immune issue for years and does not want to disclose it now. Innovate your management style and develop new management skills in order to retain your key talent. 

Really think through who must return to your physical office despite the September instinct we all have. Would you rather Zoom with a trusted, vital resource, or have to start recruiting for their replacement? Read More Here 

Summer Reruns

Summer Reruns

Photo Credit: ©Jeremy Stenuit

For those of us old enough to remember when there were just three networks, summer TV meant reruns. If you had missed an episode, or had a favorite one, you didn’t mind reruns. 

In the case of our blog, we are rerunning one from January 22. We are not sure if you missed it or it was a favorite; but in retrospect, it is downright eerie. When I composed the first paragraph, it was merely an intro to an interesting article we had seen about how to make the workplace healthier and more immune from the common winter cold. We could not have imagined how life would change here in Chicago a mere seven weeks later. Now, walking around Chicago, I see more masks than I ever did when living in Tokyo.

In the early 1990s, I lived in Japan, and was taken aback the first few times I saw people get on the subway, and go about their daily business wearing surgical-type masks whenever they were sick. Over time, I started to realize what a smart practice this was. This time of year, I wish my fellow Americans would put medical masks on as they sneeze and cough spreading their germs all around. Read More Here