No—but a laugh. And some humor. And why should that be so completely different at work?
A recent article in The Economist focused on the importance of humor in the office. Your first response:
What is funny right now?
No one is IN the office!
But it took me back to an article that must be well over 30 years old. It was an interview with John Cleese about management. John Cleese, who I associate with Monty Python and providing the serious segues between silly segments, made two points that have stayed with me three decades later:
- Don’t create a culture where people are so scared to make a mistake, that when you ask them what time it is, they will say between 1:00 and 2:00 rather than tell you it is 1:10 for fear it might really be 1:15. He asked: one is a right answer, one is a wrong answer, but which answer is of more use to you?
- Humor is a useful tool because when people laugh, you know that they understand.
Humor is essential if you are going to build a creative environment, because for that sort of environment to thrive, people have to take chances and yes—make mistakes. When mistakes are made, chuckles, not chastising, are required.
As we begin whatever phase we are entering in this Autumn of Covid, creativity will be required. Again. Just when everyone feels like they have used up every ounce of the creative juices they have, taking chances, making mistakes, improvising … is all going to be required of everyone. The best leaders are going to have to know how to foster it, sustain it, and reward it.
Yes, Zooming makes office humor a bit more complicated. Nuance and timing are definitely more challenging. But you can find ways to send reminders of past office hilarity—be it a physical gift or a meme that summarizes something unique about your workplace, or what you enjoy about working with your colleagues.
These unpredictable times call for out of the box solutions and the ability to improvise. It calls for wrong answers and exercising new muscles. Have you set up your organization to do any of this? Or laughed at yourself when you get it wrong.